Terms of Service

1. About These Terms

Pixnexi Pty Ltd (ABN ) operates the website pixnexiau.space and provides digital design and media services to clients across Australia. These terms apply to all quotations, engagements, and projects we undertake unless otherwise agreed in writing.

2. Quotes and Engagement

All quotations provided by Pixnexi Pty Ltd are valid for 30 days unless otherwise stated. A quotation is an estimate based on the scope of work described at the time of issue. Work commences only once the client has accepted the quote in writing and any required deposit has been received.

3. Scope of Work and Revisions

Each project will include a defined scope of work. Revisions outside the agreed scope may attract additional fees, which will be discussed and agreed upon before any extra work is undertaken. We will always advise the client in writing if a request falls outside the original scope.

4. Payment Terms

Invoices are payable within 14 days of issue unless otherwise agreed. A deposit may be required before work commences. Late payments may attract interest or administration fees as permitted under applicable law. Ownership of delivered work transfers to the client upon full payment.

5. Client Responsibilities

The client agrees to provide timely feedback, materials, and approvals required to complete the project. Delays caused by missing information or approvals may affect delivery timelines. The client warrants that any content supplied does not infringe the intellectual property or other rights of any third party.

6. Intellectual Property

Upon full payment, the client receives ownership of the final delivered design and media assets. Pixnexi Pty Ltd retains the right to display completed work in its portfolio and marketing materials unless otherwise agreed in writing. Pre-existing tools, templates, and methodologies remain the property of Pixnexi Pty Ltd.

7. Confidentiality

Both parties agree to keep confidential any commercially sensitive information shared during an engagement and not to disclose it to third parties without consent, except where required by law.

8. Timelines and Delays

While we make every effort to meet agreed timelines, delivery dates are estimates only. Pixnexi Pty Ltd is not liable for delays caused by circumstances beyond our reasonable control, including third-party service outages or client-side delays.

9. Limitation of Liability

To the extent permitted by law, Pixnexi Pty Ltd is not liable for indirect or consequential loss arising from the use of our services. Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot be excluded under the Australian Consumer Law set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth).

10. Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. You may be entitled to a remedy for services not rendered with due care and skill, or that are not reasonably fit for purpose. Nothing on this page limits those rights.

11. Termination

Either party may terminate an engagement with written notice. The client remains liable for all work completed up to the date of termination. Deposits may be retained to cover work already performed.

12. Privacy

Our handling of personal information is described in our Privacy Policy, which forms part of these terms.

13. Governing Law

These terms are governed by the laws of Victoria, Australia. Any disputes will be resolved in the courts of Victoria, Australia, where permitted by law.

14. Changes to These Terms

We may update these Terms of Service from time to time. The current version will always be published on this page, and continued use of our services after an update constitutes acceptance of the revised terms.

15. Contact

For any questions about these Terms of Service, please contact us at ceo@pixnexiau.space or visit our contact page.